Terms of service

Terms of Service

Last Updated: 28/06/2026

Welcome to At Home Education Support with Emma. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

At Home Education Support with Emma provides educational resources, homeschooling workbooks, digital downloads, courses, support materials, and related services for homeschooling families.

If you have any questions regarding these Terms, please contact us at:

Email: emmaavard@gmail.com

2. Acceptance of Terms

By accessing our website or purchasing our products or services, you agree to comply with these Terms of Service and all applicable Australian laws and regulations.

If you do not agree with these Terms, you should not use our website or purchase our products.

3. Products and Services

We offer a range of educational products and services, including but not limited to:

  • Physical homeschooling workbooks

  • Digital educational resources

  • Downloadable curriculum documents

  • Online courses

  • Video libraries and support content

  • Educational guides and resources

We reserve the right to modify, discontinue, or update any product or service at any time.

4. Educational Purpose Disclaimer

Our resources are designed to support homeschooling families and educational activities. While we aim to align resources with the Australian Curriculum where stated, parents and caregivers remain responsible for:

  • Selecting resources suitable for their child;

  • Supervising their child's education;

  • Meeting any homeschooling registration requirements applicable in their state or territory;

  • Adapting resources to suit their family's educational approach and their child's needs.

We do not guarantee specific educational outcomes.

5. Orders and Payment

All prices are listed in Australian Dollars (AUD).

By placing an order, you confirm that:

  • You are authorised to use the payment method provided;

  • All information supplied is accurate and complete;

  • You agree to pay all applicable charges, including shipping fees where applicable.

We reserve the right to refuse or cancel orders at our discretion, including where pricing errors or stock availability issues occur.

6. Digital Products

Digital products are licensed for personal household educational use only.

Unless otherwise stated, digital products:

  • May not be shared, copied, redistributed, resold, sublicensed, or transferred to others;

  • May not be uploaded to public websites, social media platforms, file-sharing services, or educational marketplaces;

  • May not be used for commercial purposes;

  • May not be altered and redistributed as your own work.

Due to their downloadable nature, digital products are generally non-refundable except where required by Australian Consumer Law.

7. Physical Products

We aim to provide accurate descriptions and images of all physical products. Minor variations in colour, printing, binding, or packaging may occur.

Please refer to our Returns and Refunds Policy regarding damaged, faulty, or incorrect items.

8. Intellectual Property

All content provided by At Home Education Support with Emma, including but not limited to:

  • Workbooks

  • Curriculum documents

  • Digital downloads

  • Videos

  • Graphics

  • Logos

  • Text

  • Educational activities

  • Course materials

remains the intellectual property of At Home Education Support with Emma and is protected by Australian copyright laws.

Purchasing a product grants you a limited, non-transferable licence to use the material for your personal household educational use only.

You must not:

  • Reproduce or distribute materials commercially;

  • Share digital files with others;

  • Sell, modify, or reproduce our resources;

  • Claim our work as your own.

9. Memberships, Video Libraries and Support Content

Access to memberships, support groups, video libraries, recorded sessions, and educational support materials is granted solely to the purchasing customer.

We reserve the right to:

  • Modify available content;

  • Add or remove resources;

  • Suspend or terminate access where misuse, sharing, or unauthorised distribution is identified.

10. User Conduct

When using our website, community spaces, support groups, or services, you agree not to:

  • Engage in unlawful activity;

  • Harass, abuse, or threaten others;

  • Share copyrighted materials without permission;

  • Attempt to gain unauthorised access to our systems;

  • Distribute harmful software or malicious content.

We reserve the right to remove access for users who breach these conditions.

11. Limitation of Liability

To the maximum extent permitted by Australian law, At Home Education Support with Emma is not liable for:

  • Indirect or consequential loss;

  • Loss of income or business opportunity;

  • Educational outcomes or performance;

  • Technical interruptions or website outages;

  • Errors arising from misuse of our products.

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

12. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.

13. Third-Party Services

Our website may include links to third-party services, platforms, or providers. We are not responsible for the content, policies, or practices of those third parties.

14. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time. Changes become effective when published on our website.

Continued use of our website or services after changes are published constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service are governed by the laws of Australia and the State of Queensland. Any disputes arising under these Terms will be subject to the jurisdiction of the courts of Queensland, Australia.

16. Contact Information

At Home Education Support with Emma

Email: emmaavard@gmail.com