Welcome to the support page for the At Home Education Support with Emma app!

The app is designed to make homeschooling more engaging, flexible and manageable, with themed learning activities, educational resources and ideas to support your child's learning journey.

If you need help accessing the app or using its features, you'll find some helpful information below.

Getting Started

To get started, download the At Home Education Support with Emma app and follow the prompts to log in using your account details.

Some app content may require an eligible purchase or account access. Please ensure you use the correct login details associated with your access.

What's Available in the App?

Depending on your access, the app may include:

• Themed Learning: Explore weekly themes with engaging activities and ideas.
• Learning Activities: Discover hands-on, creative and practical ways to support learning at home.
• Learning Goals: Find ideas to help guide your child's learning.
• Educational Resources: Access resources designed to complement your homeschooling journey.
• Workbook Support: Explore supporting content and resources where available.

Frequently Asked Questions

I can't log in. What should I do?

Check that you are using the correct email address and password. If you are still having trouble, contact us for assistance.

I have purchased a resource but cannot access the app content.

Please contact me at emmaavard@gmail.com or send me a message on social media with the email address used for your purchase and details of the content you are trying to access so we can help investigate.

I can't find a particular resource or video.

Check the relevant section of the app and ensure you have access to that content. If it is still missing, please get in touch.

Is the app suitable for all homeschooling families?

The app is designed to support families educating children from Foundation to Year 6. Activities can be adapted to suit different ages, interests and learning styles.

I'm experiencing a technical issue.

Try closing and reopening the app, checking your internet connection and ensuring the app is updated to the latest available version. If the problem continues, contact us with a description of the issue.

Need More Help?

We're here to help make your homeschooling journey a little easier!

If you have questions, need assistance with your account or are experiencing an issue with the app, please contact:

At Home Education Support with Emma

Email: emmaavard@gmail.com

When contacting us about an app issue, please include:

• The email address associated with your account or purchase
• A brief description of the issue
• Any relevant screenshots, if available

Please allow time for a response.

Thank you for being part of the At Home Education Support with Emma community. We're so glad to be part of your family's learning journey!